ZUKi Pet Recurring Orders
A recurring order allows you to easily set up scheduled deliveries with ZUKi Pet. The scheduled deliveries are based on a set frequency suitable to your needs. Get your favourite pet supplies delivered straight to your door, you will never run out of your favourite pet supplies ever again. The best part, you save on every scheduled delivery & all the details can be adjusted at any time. Once you’ve successfully set up your scheduled delivery, we’ll send you an email to let you know when your order ships for the first time.
Frequently Asked Questions
Get answers to frequently asked questions about our Pet Food Subscriptions
- Visit our website www.zuki.co.za
- Shop & search your ZUKi Pet favourite products.
- Select the products you would like to be in your recurring order. Select the recurring order option “Yes please. Pay just R987.05 now & for future orders.”
- Choose the frequency of when you would like the products to be processed.
- Confirm your shopping cart & proceed to checkout & complete process as per normal
- Manage your ZUKi Pet recurring order from your profile.
- Change, edit or cancel your order
- Five days before your next order is due to process internally, we’ll make sure to send you an email reminder before it gets shipped in case you have anything you would like to add/amend – all of which can be managed from your account profile on our website.
- After your first recurring order, you will save an extra 5% on all products for all future recurring order
- Your selected payment method will be charged automatically on the date the order is processed internally.
- As soon as the ZUKi Pet order is placed, you may see a pending charge for the total amount of the order. The pending charge will disappear 24 to 48 hours after your order is fulfilled internally in our system.
Yes, you will need to sign up & have a ZUKi Pet profile to create a ZUKi Pet recurring order.
- There is only one way to delete your ZUKi Pet recurring account
- All ZUKi Pet customers receive a friendly reminder email 5 days prior to the scheduled processing date with a list of products due to ship with your next recurring order scheduled to process. This allows you time to make any changes to the quantity or products in your recurring order. If your order processes, and is canceled after processing, there will be a cancellation penalty applied to the order.
Yes, your card details are safe & secure. We do not have direct access to your card details and they are vaulted and encrypted.